CLEAR EXPECTATIONS. BETTER CONNECTIONS.

Good plans come with clear details.

The pilot pricing, expenses, and cancellation rules. All amounts are in US dollars. Local-preview transactions are simulated.

Local pilot draft · Version 2026-11-13-draft-1. Legal and operational review is required before public transactions.

1. The price of time

Bookings last 1–6 whole hours. The buyer pays the listed hourly rate multiplied by the duration, with no additional buyer platform fee. The proposed pilot commission is 15% of the time charge, deducted from Pal earnings. Example: $35 × 2 hours = $70 paid by the buyer; $10.50 commission; $59.50 to the Pal before taxes. The saved quote controls each booking. No booking increases without a new agreement. The platform bears Stripe processing fees from its commission under the proposed funds flow; the 15% commission is not pure profit.

2. Activity expenses are separate

The buyer also covers the Pal’s agreed activity expenses: for example, their meal, coffee, ticket, and applicable venue taxes or tips within the agreed limit. Record what is covered and the maximum amount before requesting. These expenses are paid directly to the venue, not through BorrowAPal, and are not included in platform commissions or Pal earnings. The buyer covers their own expenses too. A Pal is never required to advance funds. Additional costs require prior mutual agreement; update the booking by creating a new request. Venue refund rules apply to external purchases.

3. Request, accept, enjoy

Choose an available time and public venue, record your budget, and sign the agreement. The Pal reviews the plan, price, earnings, and expenses, then signs to accept. Only then is a demo booking confirmed. Multiple requests can be pending; acceptance locks the time and prevents overlapping confirmed plans. A pending request is not a reservation guarantee.

4. Payment and payout

In this implementation no payment method is collected and no funds are transferred. Confirmation, refund, and payout labels are explicitly simulated. Before live use, an approved marketplace payment provider must collect payment after acceptance, verify signed webhook events, handle refunds and disputes, and release Pal earnings after completion subject to risk review. Identity, tax, and payout onboarding must also be completed. Never send money off-platform to pay for companionship. Direct payment to a venue for agreed activity costs is permitted.

5. Cancel a request

Pending requests can be cancelled without charge. A Pal may decline freely. Do not purchase nonrefundable tickets until the plan is confirmed and both people agree.

6. Cancel a confirmed booking

Buyer cancellation at least 24 hours before the scheduled start: full refund of the time charge. Less than 24 hours before the start: 50% refund of the time charge. Pal cancellation: full refund of the time charge. Commission is reduced proportionally to the retained charge. The cutoff uses the stored UTC booking time, displayed in the activity city’s timezone. There is no fee on activity expenses, which follow the venue’s rules.

7. No-shows, emergencies, and concerns

A Pal no-show qualifies for a full time-charge refund following review. Buyer no-shows normally follow the late-cancellation rule. Dangerous conditions, safety concerns, material misrepresentation, and legal requirements may justify exceptions. Submit a report with the booking reference; do not remain in an unsafe situation to preserve a refund. The automated demo does not adjudicate these exceptions.

8. Taxes and disputes

Prices in this preview do not calculate sales or other transaction taxes. Before launch, applicable tax collection, reporting, invoicing, classification, and local licensing must be determined for each jurisdiction. Members may dispute billing through support or their payment provider; nothing here removes statutory rights.

Need a little clarity?

Cancel this plan?

The refund follows the cancellation policy shown on your booking. Venue purchases have separate rules.